Privacy policy

Effective date: 30 July 2026

Chez Provence
9 Chichester St, Belfast BT1 4JA, United Kingdom
Phone: +44 28 9543 4160 · Email: info@chez-provence.co.uk

At Chez Provence, we respect your privacy and are committed to protecting the personal information you share with us, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information we collect: name, delivery/billing address, phone number, email address, order history, and payment details (processed securely — we do not store full card details).

How we use it: to process and deliver your order, communicate order updates via email/SMS/phone, respond to enquiries, and — only with your consent — send you offers and updates, which you can unsubscribe from at any time.

Who we share it with: delivery/courier partners to fulfil your order, and payment processors to complete transactions. We never sell your personal data.

Your rights: under UK GDPR you can request access to, correction of, or deletion of your personal data at any time by contacting us at info@chez-provence.co.uk.

Data retention: we retain order information only as long as necessary for accounting, legal, and customer service purposes.

Contact: Chez Provence, 9 Chichester St, Belfast BT1 4JA · info@chez-provence.co.uk · +44 28 9543 4160